Shipping & Delivery
SHIPPING & DELIVERY
Shipping rates can be found at the checkout page. We charge a flat rate for most metropolitan areas. If outside a delivery zone which we have contracted flat rates, you may see a delivery price of $9999, which is just a default rate. You can contact us with your location and we can obtain quotes for your residence and then let you know the price.
For pre-order items, our anticipated dispatch date can be found on the product page.
You will be notified by email once the product leaves the warehouse.
All purchases receive an order confirmation email from us which will provide an estimated delivery date, both for products in stock and those on pre-order.
The delivery contractor will also get in touch with you before delivering your product. Please note delivery is ground floor delivery only. If there are stairs involved, please let us know before placing an order and we will quote the delivery fees for you (if possible). If you have elevator access from the ground floor to your level in an apartment or building complex, this is included in the rate.
If you have any queries regarding your delivery, please contact our support staff at support@jwfurniture.com.au
Let customers speak for us
Amazing customer service and amazing unit. The 240cm eric unit is perfect for my 85in TV. The quality cannot be faulted as with the style and functionality. Well built and easy to assemble with 2 people
Just received my Lobster Armchair and I’m over the moon. Not only does it look fantastic it is absolutely so comfortable to sit in. I asked them to source a foot stool for it and they did. Thank you team !
Absolutely love it, haven't had any issues with it and looks amazing in my living room, priced well and great quality!
Absolutely happy with this product! Looks modern and stylish and completes the look of the room. Takes a bit of time to put together but if you follow instructions it shouldn’t be a problem. Aligning the doors was the most difficult part of the build.
I recently bought this desk and I absolutely love it! Quality design and finish and easy to assemble the legs. The cable compartment is great, makes my work space look so much cleaner without all the cables all over mydesk top. Looking at buying an office chair from you guys now!
Honestly couldn't be happier with the design, functionality and quality of this desk. Absolutely worth the wait... don't let that put you off purchasing from this company. They've got the right idea 😎
I didn't realise it would come as a flat pack. I built it by myself and it took about 5 hours. As with all flat pack furniture I built part of it backwards.
Overall it's a great looking product.
Great quality and a unique piece. We love our tv unit! Don’t hesitate to purchase.
I recently purchased the Nora TV unit for my living room, and I must say, it has exceeded my expectations and it looks fantastic in my home. The quality was excellent, and it arrived so well-packaged. I couldn't be happier with my purchase! Highly recommend.
Looks beautiful! But missing half of the assembly instructions
Worth the money paid. Got it delivered and assembled yesterday. We are completely satisfied with the way it turned out. Got these inbuilt slits which facilitates hiding devices in the cabinet, still able to use a remote to make them work.
Saw negative reviews on internet, but now feel good that we didn’t believe them.
Bought the Danny entertainment unit and Danny sideboard. Beautiful furniture!! Well worth the wait due to delivery delays. Fantastic communication along the way from Anthony. Great company to deal with. Many thanks!!
Love the color and the texture it brings to the room. Happy with this purchase !
The quality of the TV unit is on point and is exactly as shown in photos. The only thing is the draws are quite small but they open and close very well.
